SAM4S Cash Register & Checkout Finder

What is happening in your business right now?

We use your business event to decide whether you should buy now, get help choosing, or move directly to a system quote. Then we narrow the register, programming, accessories and optional payment setup.

1. Business type

These are common examples, not a complete list. If your business is not shown, choose Other / not listed — we sell and program registers for many other business types.

2. What is happening right now?
3. What kind of system are you considering?

A traditional register is still the simpler and less expensive answer for many businesses. We will not push you toward Android or POS unless the workflow justifies it.

4. Size and budget
5. Counter workflow

An electronic journal is an electronic record kept inside the register. It is not a second physical print station, and it is not a kitchen or remote printer.

6. Connected equipment

Compatibility depends on the exact register model, interface, cable, firmware and programming. We verify the correct configuration before recommending an accessory.

7. Programming
8. Optional payment reviewOnly open this if you want us to look at card processing. A processor change is not required to buy a cash register.

If the current processor works well, keep it. We only want to review processing when it is useful.

Verified current SAM4S models

Current register choices

Complete the Finder to rank models by keyboard, printer, electronic journal and Ethernet requirements.

Compatibility confidence is part of the sale.

For scanners, scales, remote printers, drawers, payment terminals and replacements, confirm the exact model, interface, cable, firmware and programming before ordering.

Watch first

Not sure which SAM4s register you need?

We’ll help you figure it out.

The full walkthrough of how the current SAM4s registers differ and which questions actually change the answer — useful before or after you use the finder above.

Old register replacement finder

What model are you replacing?

Find the old model below to see the current replacement direction, what still has to be confirmed, and whether a specific current product has been established as the exact replacement. If the old model is not listed, send us the model number and we will identify the path.

A direction is not yet an order. Keyboard style, printing, peripherals, programming and reporting all have to be checked against the old setup before anything ships.

You currently have

Casio cash register

Replacing an Older Casio Cash Register

Current replacement direction

Current SAM4S register or POS direction based on keyboard style and business workflow

Businesses replacing legacy Casio registers often want to preserve simple department, PLU, receipt and cashier operation. The closest current direction depends on whether the old setup is basic, scanner-driven, menu-driven or has outgrown a traditional register.

No published one-to-one match

We have not established a single current product as the exact replacement for this model, so we will not guess one. Send us these details and we will identify the closest supported path:

  • Exact old model from the label
  • Photo of the keyboard
  • Flat or raised keys
  • Business type
  • Receipt or journal setup
  • Scanner / scale / printer models
  • Cash drawer model
  • Reports the owner relies on
  • Approximate item or PLU count
  • Programming you need preserved
Ask about this model Or use the finder →

Before ordering

Send the exact Casio model, business type, keyboard photo, receipt, item or department count, scanner/peripheral models and payment workflow. Programming should be treated as a recreation or migration unless an exact transfer method is verified.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (Casio cash register) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

Older ER-180

Replacing an Older ER-180

Current replacement direction

ER-180U, ER-260EJ or ER-265EJ

The ER-180U remains a current SAM4S model for straightforward checkout. If the business needs greater item capacity, connectivity, peripherals or reporting, the ER-260EJ or ER-265EJ may be a better current direction; choose keyboard style from the actual workflow.

Established replacement

SAM4S ER-180U electronic cash register with raised-key keyboard, thermal receipt printer, LED display and integrated cash drawer SAM4S ER-180U Electronic Cash Register View & build this replacement → SAM4S ER-260EJ raised-key electronic cash register SAM4S ER-260EJ Raised-Key Electronic Cash Register View & build this replacement → SAM4S ER-265EJ flat-keyboard electronic cash register SAM4S ER-265EJ Flat-Keyboard Electronic Cash Register View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

If the model label says ER-180U, note that the ER-180U is still a current model and confirm whether replacement is actually needed. For an older ER-180 or any true replacement, confirm the exact model, keyboard style, programming, peripherals, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (Older ER-180) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

ER-260 / ER-265

Replacing ER-260 / ER-265

Current replacement direction

ER-260EJ or ER-265EJ

Preserves a straightforward register workflow while moving to the current electronic-journal family; choose keyboard style from the actual workflow.

Established replacement

SAM4S ER-260EJ raised-key electronic cash register SAM4S ER-260EJ Raised-Key Electronic Cash Register View & build this replacement → SAM4S ER-265EJ flat-keyboard electronic cash register SAM4S ER-265EJ Flat-Keyboard Electronic Cash Register View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (ER-260 / ER-265) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

ER-380 / ER-390

Replacing ER-380 / ER-390

Current replacement direction

ER-915E, ER-920E or ER-925E

A current ER-900 direction for businesses that need more capability than an entry-level register; match keyboard, printer and connectivity requirements.

Established replacement

SAM4S ER-915E raised-key dual-printer cash register with Ethernet SAM4S ER-915E Raised-Key Dual-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-920E flat-keyboard single-printer cash register with Ethernet SAM4S ER-920E Flat-Keyboard Single-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-925E raised-key single-printer cash register with Ethernet SAM4S ER-925E Raised-Key Single-Printer Cash Register With Ethernet View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (ER-380 / ER-390) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

ER-5200M

Replacing ER-5200M

Current replacement direction

NR-510BE, SPS-320 or SPS-340

These flat-key directions better match food-service and menu-driven operation. Kitchen printing, guest checks, modifiers and programming requirements must be reviewed.

Established replacement

SAM4S NR-510BE flat-keyboard cash register with Ethernet SAM4S NR-510BE Flat-Keyboard Cash Register With Ethernet View & build this replacement → SAM4S SPS-320 electronic cash register with flat spill-resistant programmable keyboard, single receipt printer station and eight-line operator display, shown on a cash drawer SAM4S SPS-320 Flat-Keyboard Single-Printer Cash Register View & build this replacement → SAM4S SPS-340 flat-keyboard dual-printer cash register SAM4S SPS-340 Flat-Keyboard Dual-Printer Cash Register View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (ER-5200M) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

ER-5215M

Replacing ER-5215M

Current replacement direction

ER-915E, ER-925E or NR-510RBE

Raised-key current models can preserve a familiar retail, liquor or convenience checkout workflow.

Established replacement

SAM4S ER-915E raised-key dual-printer cash register with Ethernet SAM4S ER-915E Raised-Key Dual-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-925E raised-key single-printer cash register with Ethernet SAM4S ER-925E Raised-Key Single-Printer Cash Register With Ethernet View & build this replacement → SAM4S NR-510RBE raised-key cash register with Ethernet SAM4S NR-510RBE Raised-Keyboard Cash Register With Ethernet View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (ER-5215M) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

ER-5240M

Replacing ER-5240M

Current replacement direction

ER-925E, ER-940E or NR-510RBE

Current commercial models may better support stores needing more keys, departments, PLUs and daily use; select keyboard and printer configuration deliberately.

Established replacement

SAM4S ER-925E raised-key single-printer cash register with Ethernet SAM4S ER-925E Raised-Key Single-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-940E flat-keyboard dual-printer cash register with Ethernet SAM4S ER-940E Flat-Keyboard Dual-Printer Cash Register With Ethernet View & build this replacement → SAM4S NR-510RBE raised-key cash register with Ethernet SAM4S NR-510RBE Raised-Keyboard Cash Register With Ethernet View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (ER-5240M) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

ER-650 / ER-650R

Replacing ER-650 / ER-650R

Current replacement direction

ER-940E, NR-510RBE, SAP-630II or SAM4POS

This older higher-end register may require either a current commercial register or a broader hybrid/POS upgrade based on the advanced functions actually used.

Established replacement

SAM4S ER-940E flat-keyboard dual-printer cash register with Ethernet SAM4S ER-940E Flat-Keyboard Dual-Printer Cash Register With Ethernet View & build this replacement → SAM4S NR-510RBE raised-key cash register with Ethernet SAM4S NR-510RBE Raised-Keyboard Cash Register With Ethernet View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (ER-650 / ER-650R) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

ER-925

Replacing ER-925

Current replacement direction

ER-925E

The ER-925E is the current SAM4s replacement for the ER-925, preserving the same general raised-key commercial cash-register direction while moving to the current model.

Established replacement

SAM4S ER-925E raised-key single-printer cash register with Ethernet SAM4S ER-925E Raised-Key Single-Printer Cash Register With Ethernet View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the existing ER-925 programming, keyboard layout, peripherals, payment equipment, reports and any data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly without verification.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (ER-925) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

Older ER-900 Series

Replacing Older ER-900 Series

Current replacement direction

Current ER-900 Series, NR-510 or SAP-630II

Staying with an ER, NR or hybrid register can preserve traditional operation, but the exact replacement depends on keyboard, printer, peripherals and workflow.

Established replacement

SAM4S ER-915E raised-key dual-printer cash register with Ethernet SAM4S ER-915E Raised-Key Dual-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-920E flat-keyboard single-printer cash register with Ethernet SAM4S ER-920E Flat-Keyboard Single-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-925E raised-key single-printer cash register with Ethernet SAM4S ER-925E Raised-Key Single-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-940E flat-keyboard dual-printer cash register with Ethernet SAM4S ER-940E Flat-Keyboard Dual-Printer Cash Register With Ethernet View & build this replacement → SAM4S ER-945E raised-key dual-printer cash register with Ethernet SAM4S ER-945E Raised-Key Dual-Printer Cash Register With Ethernet View & build this replacement → SAM4S NR-510BE flat-keyboard cash register with Ethernet SAM4S NR-510BE Flat-Keyboard Cash Register With Ethernet View & build this replacement → SAM4S NR-510RBE raised-key cash register with Ethernet SAM4S NR-510RBE Raised-Keyboard Cash Register With Ethernet View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (Older ER-900 Series) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

Older NR-500 / NR-510 Series

Replacing Older NR-500 / NR-510 Series

Current replacement direction

NR-510BE or NR-510RBE

The current NR direction should match the keyboard style and workflow employees already use.

Established replacement

SAM4S NR-510BE flat-keyboard cash register with Ethernet SAM4S NR-510BE Flat-Keyboard Cash Register With Ethernet View & build this replacement → SAM4S NR-510RBE raised-key cash register with Ethernet SAM4S NR-510RBE Raised-Keyboard Cash Register With Ethernet View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (Older NR-500 / NR-510 Series) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

Older Samsung cash register

Replacing an Older Samsung-Branded Cash Register

Current replacement direction

Current SAM4S register or POS direction after identifying the exact Samsung model and workflow

Many older Samsung cash-register users want a familiar commercial-register workflow, but the correct current direction depends on the actual model, keyboard, printing and functions used today.

No published one-to-one match

We have not established a single current product as the exact replacement for this model, so we will not guess one. Send us these details and we will identify the closest supported path:

  • Exact old model from the label
  • Photo of the keyboard
  • Flat or raised keys
  • Business type
  • Receipt or journal setup
  • Scanner / scale / printer models
  • Cash drawer model
  • Reports the owner relies on
  • Approximate item or PLU count
  • Programming you need preserved
Ask about this model Or use the finder →

Before ordering

Send the complete Samsung model number from the identification label, keyboard photo, sample receipt and connected-equipment models. Do not choose a current model from the Samsung brand name alone.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (Older Samsung cash register) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

Older SPS-300 Series

Replacing Older SPS-300 Series

Current replacement direction

SPS-320, SPS-340 or SPS-345

The current SPS-300 direction preserves programmable-key operation; choose flat versus raised keyboard and single versus dual printer from the actual workflow.

Established replacement

SAM4S SPS-320 electronic cash register with flat spill-resistant programmable keyboard, single receipt printer station and eight-line operator display, shown on a cash drawer SAM4S SPS-320 Flat-Keyboard Single-Printer Cash Register View & build this replacement → SAM4S SPS-340 flat-keyboard dual-printer cash register SAM4S SPS-340 Flat-Keyboard Dual-Printer Cash Register View & build this replacement → SAM4S SPS-345 raised-keyboard dual-printer cash register SAM4S SPS-345 Raised-Keyboard Dual-Printer Cash Register View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (Older SPS-300 Series) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

SER-7000

Replacing a SAM4S / Samsung SER-7000

Current replacement direction

Current SAM4S register, SAM4POS, or fuller POS based on the functions still in use

SER-7000 installations can vary substantially. Some businesses only need dependable checkout, while others depend on features that are better replaced by a modern POS workflow.

No published one-to-one match

We have not established a single current product as the exact replacement for this model, so we will not guess one. Send us these details and we will identify the closest supported path:

  • Exact old model from the label
  • Photo of the keyboard
  • Flat or raised keys
  • Business type
  • Receipt or journal setup
  • Scanner / scale / printer models
  • Cash drawer model
  • Reports the owner relies on
  • Approximate item or PLU count
  • Programming you need preserved
Ask about this model Or use the finder →

Before ordering

Confirm the exact model, keyboard and printer configuration, item/programming requirements, reports, connected devices and payment workflow. Send a keyboard photo, model-label photo and sample receipt before a current direction is finalized.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (SER-7000) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

Sharp cash register

Replacing an Older Sharp Cash Register

Current replacement direction

Current SAM4S register or POS direction based on the old Sharp workflow

A current SAM4S register can be a practical direction for businesses that want to keep a traditional commercial-register workflow, while more advanced Sharp installations may be better replaced by a POS system.

No published one-to-one match

We have not established a single current product as the exact replacement for this model, so we will not guess one. Send us these details and we will identify the closest supported path:

  • Exact old model from the label
  • Photo of the keyboard
  • Flat or raised keys
  • Business type
  • Receipt or journal setup
  • Scanner / scale / printer models
  • Cash drawer model
  • Reports the owner relies on
  • Approximate item or PLU count
  • Programming you need preserved
Ask about this model Or use the finder →

Before ordering

Send the exact Sharp model, keyboard photo, sample receipt, item or department count, printer setup, connected equipment and payment workflow. Do not assume old programming, keyboards or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (Sharp cash register) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

SPS-2000 / SPS-2200

Replacing SPS-2000 / SPS-2200

Current replacement direction

Current SPS-300 Series, SAP-630II or SAM4POS

Older restaurant and hospitality systems may require a more advanced replacement than a basic register.

Established replacement

SAM4S SPS-320 electronic cash register with flat spill-resistant programmable keyboard, single receipt printer station and eight-line operator display, shown on a cash drawer SAM4S SPS-320 Flat-Keyboard Single-Printer Cash Register View & build this replacement → SAM4S SPS-340 flat-keyboard dual-printer cash register SAM4S SPS-340 Flat-Keyboard Dual-Printer Cash Register View & build this replacement → SAM4S SPS-345 raised-keyboard dual-printer cash register SAM4S SPS-345 Raised-Keyboard Dual-Printer Cash Register View & build this replacement →

The migration checklist below still applies. Programming and peripherals are confirmed per business, not assumed from the model.

Before ordering

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (SPS-2000 / SPS-2200) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

You currently have

SPS-500 Series

Replacing an SPS-500 Series Register

Current replacement direction

SAM4POS, a current register-style solution, or a fuller POS system after workflow review

The SPS-500 family combined touchscreen or programmable-key workflows, printing and advanced restaurant or retail functions. A basic cash register may not replace everything the business actually uses.

No published one-to-one match

We have not established a single current product as the exact replacement for this model, so we will not guess one. Send us these details and we will identify the closest supported path:

  • Exact old model from the label
  • Photo of the keyboard
  • Flat or raised keys
  • Business type
  • Receipt or journal setup
  • Scanner / scale / printer models
  • Cash drawer model
  • Reports the owner relies on
  • Approximate item or PLU count
  • Programming you need preserved
Ask about this model Or use the finder →

Before ordering

Identify the exact SPS-500 model and document keyboard/touch workflow, PLUs or menu, guest checks or retail item entry, kitchen/remote printers, employees, reports, peripherals, payment equipment and any program backup. Treat this as a workflow migration rather than assuming a one-to-one replacement.

Programming transfer

Need the programming moved to your new register?

Start the setup worksheet and it will arrive with your old register (SPS-500 Series) already recorded, so you do not retype it. Whether any programming or data can actually be carried across is confirmed against both machines first — it is never assumed from the model.

Start the programming-transfer worksheet →

Migration checklist

Confirm these before any replacement ships.

This list is the same for every model. It is what turns a replacement direction into a replacement that actually works on the counter.

  1. Read the complete model number from the identification label, not from the family name or appearance.
  2. Record whether the keyboard is flat or raised and how employees enter items.
  3. List every connected device with its model number: scanner, scale, customer display, kitchen or remote printer, cash drawer, payment terminal.
  4. Note which reports the owner actually relies on and how often they are run.
  5. Estimate the department, PLU and item counts in current use.
  6. Print useful reports and back up programming before making broad changes to the old register.
  7. Confirm whether any programming or data is expected to transfer, and treat that as unverified until checked.
  8. Confirm receipt and journal expectations, including paper width and whether a journal record is required.
  9. Confirm every peripheral against the replacement model rather than the old one; a connector that fits does not establish compatibility.
Replacing the register is a good moment to look at card processing Payment processing is a separate decision from the register, and an existing terminal and processor can usually stay exactly as they are. Since you are already reviewing the counter, we can give you a second opinion on your current statement, equipment and pricing. You can buy any register, package, support or programming here without changing processors.
Request a statement review →

Model-first help

Getting model-specific help

We need the exact model before giving model-specific programming or troubleshooting steps. Families look alike and their procedures differ, so the wrong instructions can cost you the programming that is already on the machine.

The complete model number is printed in at least one of these places:

  • Front model label on the register body
  • Rear or bottom label, usually beside the ports
  • Service sticker applied by whoever installed it
  • Receipt header, if it was programmed with the model
  • Keyboard sheet or key overlay legend
  • Manual cover, if the original paperwork is still around
  • Display or badge markings on the operator screen surround

Read the whole string, not just the family — the trailing letters change the machine. If it is unreadable, a photo of the label works.

  1. 1 Find the documentation Manuals and guides published for that exact model. Manual & documentation center →
  2. 2 Check the message or code Where a table has been published for the family, it is shown with its source. Where none has been, we say so rather than guess a meaning. Error codes & display messages →
  3. 3 Ask the SAM4s Expert Model identification, comparisons, specifications, manuals, compatibility and replacement questions, and plain-English explanations. Tell it the model and what you are trying to do. Ask the SAM4s Expert → “What SAM4s model do you have, and what are you trying to program or fix?”
  4. 4 Bring in a technician Register down, a programming change you would rather not make yourself, or anything the steps above did not settle. The intake checks any purchase record and existing coverage before paid support is discussed. Start a support request →

Keep the old register working

Move to a current register

Not sure which applies

Send the exact model from the identification label, a photo of the keyboard, and what employees actually do at checkout. Support hours are Monday–Friday, 9:00 AM–5:00 PM Eastern. You do not need to have bought the old register from us.

Send the old model number

Ready for the next step?

Turn this information into the right cash-register setup.

Use the Register Finder if you are still narrowing down equipment, or talk with a specialist about the register, programming, replacement equipment and accessories that fit your business.

Already ordered a SAM4S register? Use the onboarding worksheet to send us the programming, peripheral, payment-terminal and go-live details for the setup.

Need credit or debit processing too? We can review it after the register requirements are clear. Changing processors is not required.

Already ordered? Start onboardingUse the Register Finder Shop cash registers Ask a specialistGet a processing reviewCall (855) 867-2647