SAM4POS Help & Support

SAM4POS support can cover sales operation, menu and item programming, printers, scanners, cash drawers, customer displays, networks, payments, reports, backups, and licensing.

Before contacting support

• Record the terminal model and SAM4POS version.
• Identify whether one station or every station is affected.
• Copy the exact error message.
• Note recent network, payment, printer, or programming changes.
• Keep a current database backup.

Need help? Send SAM4sDirect the exact model, serial number, connected equipment, and a clear description of what you need.