SAM4S ER-920E Flat-Keyboard Single-Printer Cash Register With Ethernet

SKU: 950090
Regular price $815.00 USD
Shipping calculated at checkout.
In stock
Description

The SAM4S ER-920E is a commercial ER-900 Series cash register for food service and menu-driven checkout.

  • flat programmable keyboard
  • single-station thermal printer configuration
  • Two-line operator display and rear customer display
  • Department, PLU, cashier, tax and management reporting
  • Cash drawer included
  • Ethernet-equipped model

Scanner, scale, remote printer, payment and other peripheral compatibility depend on the exact interface, cable, firmware and programming. Confirm the complete configuration before ordering.

Complete Your Setup

These are the items we associate with this register in our own data. Add what you need now, or keep the register by itself.

Hardware compatibility

Documentation supports this pairingVerification required

Documented in:ER-900E Series Product Update SheetER-900 Series HelpER-900E Series Operator-Programming Manual

Verification is still required for the exact interface, connector or cable, available power, firmware and programming before this hardware should be ordered for the register.

A connector that physically fits does not by itself establish compatibility. Interface, cable, protocol, firmware and programming can all matter, so anything not marked as established should be confirmed with us before you order. Ask us to confirm a pairing.

Programming & support

Support and programming are sold as time blocks at $100 per hour, or $50 for a 30-minute block, Monday–Friday, 9:00 AM–5:00 PM Eastern. There is no 24/7 line. You do not need to have bought the register from us.

Supplies

This model uses 58 mm (2.25 in) receipt paper. Check the roll diameter your printer accepts as well as the width, since width alone does not guarantee fit.

Taking card payments too? Processing is a separate decision from the register, and you can buy any register, package, support or programming here without changing processors. If you want a second opinion on your current statement, equipment and pricing, we can review it.
Request a statement review

Best for

Where this model fits.

Food service and menu-driven checkout.

Food ServiceMenu-driven checkout for restaurants, counters, cafés, and similar food operations.
Flat keyboardKitchen printer
Treat an external kitchen or remote impact printer separately from a register's built-in receipt or journal station.

Decision guide

Why you might choose a different register.

Choose a raised-key model instead whenMost items are scanned and employees mainly need tactile department, tender and function keys for a retail workflow.
Choose a dual-printer model instead whenThe business requires a continuous physical paper journal in addition to the customer receipt.

These are workflow differences, not quality rankings. Use the Register Finder or ask us to compare the exact models before ordering.

Configuration

What this machine is.

Model number
ER-920E
Series
ER-900 Series
Keyboard
Flat
Built-in printing
Single station (receipt)
Printer technology
Thermal
Paper width
58 mm (2.25 in)
Drive voltage
24V
Electronic journal
Supported
Lifecycle
Current
Verified interfaces
2 × RS-232 serial (standard)2 × RS-232 serial (optional expansion)Ethernet for supported integrated-payment workflows (DC Direct)

Electronic journal. This register can keep journal records electronically inside the machine rather than only on paper. That is an electronic recordkeeping capability, not an extra print station: it does not add a second built-in printer, and it is not an external kitchen or remote impact printer.

Initial structured record based on existing Shopify catalog copy; detailed specifications and compatibility remain subject to source verification.

About the ER-900 Series

Multi-use commercial cash registers with raised-key or flat keyboards and single- or dual-station printer configurations.

Typical use: Retail, liquor, convenience, grocery, restaurants, bars, bakeries, concessions, and other general checkout environments.

Current
Before you add accessories Compatibility depends on the exact register model, interface, cable, firmware and programming. We verify the correct configuration before recommending an accessory.
Compatibility: Verification required
Have us check it →

Specifications

Printing

Print stations Single station (receipt)
Print technology Thermal
Receipt paper width 58 mm (2.25 in)
Electronic journal Supported

Keyboard

Keyboard style Flat

Capacity

PLU capacity 22,000Advertised
PLU capacity Approximately 23,950Theoretical maximum
Clerks 99Advertised
Departments / groups 99Advertised

Connectivity

Serial ports 2 x RS-232C
Additional serial ports 2 x RS-232C via the 2-port option board (CRS item 501531)Optional
Ethernet One port, documented for DC Direct integrated payment

Power

Cash drawer drive 24V

Specified in: ER-900E Series Product Update SheetER-900E Series Operator-Programming Manual

Compatibility

What we have verified so far.

Documented in:ER-900E Series Product Update SheetER-900 Series HelpER-900E Series Operator-Programming Manual

What still has to be confirmed for your counter:
  • The manufacturer documents this at the series family level, not as a guaranteed match for one exact configuration.
  • The exact port and connector on your equipment has to be confirmed.
  • The exact cable has to be confirmed.
  • Port programming and device settings have to be confirmed.
  • The intended workflow has to be confirmed before anything is ordered.

Compatibility status: Verification required. We confirm the exact configuration before recommending or shipping equipment.

Programming Programming is available for this model.

Tax setup, departments and items, prices, clerks, keyboard layout and receipt information are a defined service, separate from the hardware unless a package says otherwise.

See programming scope →
Support Support is available for this model.

Technical support is a separate service from programming. Support hours are Monday–Friday, 9:00 AM–5:00 PM Eastern; we do not offer 24/7 support. The current support rate is $100/hour.

Support & service hub →

Replacement & upgrade

Coming from an older register?

Replacing ER-380 / ER-390
ER-380 / ER-390ER-915E, ER-920E or ER-925E

A current ER-900 direction for businesses that need more capability than an entry-level register; match keyboard, printer and connectivity requirements.

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.
Replacing Older ER-900 Series
Older ER-900 SeriesCurrent ER-900 Series, NR-510 or SAP-630II

Staying with an ER, NR or hybrid register can preserve traditional operation, but the exact replacement depends on keyboard, printer, peripherals and workflow.

Confirm the exact old model, keyboard style, programming, scanners, scales, printers, cash drawer, payment equipment, reports and data-transfer expectations before ordering. Do not assume existing programming or peripherals transfer directly.
Replacement guidance is advisory, not a confirmed one-to-one mapping.

Before ordering a replacement we confirm:

Exact old modelKeyboard styleProgrammingScannersScalesPrintersCash drawerPayment equipmentReportingData-transfer expectations
Existing programming and peripherals do not automatically transfer to a new register. Send us the exact old model and we will check it against your workflow before anything is ordered.

What's included

In the box, at this price

Everything below ships with the register at the price shown. We list it because a register that looks cheaper often is not, once a drawer and the first roll of paper are added.

  • Cash drawer

    Drawer

    A 5 bill, 5 coin drawer with a drawer lock and two media slots.

    Where this comes from

    SAM4s ER-900E Series brochure, specifications table, row 'Standard Cash Drawer'. Covers ER-920E, ER-925E, ER-940E and ER-945E.

  • Built-in receipt printer

    Printer

    Direct thermal, drop-and-print. Single station, receipt/requisition.

    Where this comes from

    SAM4s ER-900E Series brochure, 'Printer - Type'. Single-station models ER-920E and ER-925E.

  • Operator display

    Display

    An easy-to-read, blue backlit LCD operator display.

    Where this comes from

    SAM4s ER-900E Series brochure, display panel.

  • Rear customer display

    Display

    A 9-digit LED customer display.

    Where this comes from

    SAM4s ER-900E Series brochure, display panel.

  • Starter paper roll

    Paper

    One starter roll of thermal receipt paper.

    Where this comes from

    SAM4s ER-900E Series brochure, specifications table, row 'In the Carton'.

  • Key set

    Keys

    The register key set.

    Where this comes from

    SAM4s ER-900E Series brochure, specifications table, row 'In the Carton'.

  • User manual

    Media

    The printed user manual.

    Where this comes from

    SAM4s ER-900E Series brochure, specifications table, row 'In the Carton'.

  • Power switch cover

    Power

    Cover for the power switch.

    Where this comes from

    SAM4s ER-900E Series brochure, specifications table, row 'In the Carton'.

  • Cable router clip

    Cable

    Clip for routing cables tidily behind the register.

    Where this comes from

    SAM4s ER-900E Series brochure, specifications table, row 'In the Carton'.

Each line is taken from the manufacturer documentation for this model, not from a family assumption. Open “Where this comes from” on any line to see the exact source.

Works with

What can be added to this register

These are the connections and peripheral types the manufacturer documents for this model.

Documented connections

  • 2 × RS-232 serial (standard)
  • 2 × RS-232 serial (optional expansion)
  • Ethernet for supported integrated-payment workflows (DC Direct)

Read this before you buy an accessory

This tells you what kind of device the register supports. It does not tell you that a particular scanner, printer, scale or display will work with it — that depends on the exact model, cable, port programming and firmware, and still has to be confirmed. The accessories we have actually verified for this register are listed below.

Documented in: ER-900E Series Product Update SheetER-900 Series HelpER-900E Series Operator-Programming Manual

Check compatibility

Verified accessories

Accessories documented for this register

These are exact products, matched to this exact register. Anything not listed here is not ruled out — it simply has not been verified yet, and we would rather tell you that than sell you a guess.

Documented does not mean plug-and-play: port programming, baud settings and the correct cable still have to be right, and that is what we confirm with you before anything ships.

Complete your system

Take card payments through the same system

Integrated payments mean the card terminal and the register talk to each other, so the sale is entered once and the totals agree at the end of the day.

Enter the sale once

No keying the total into a separate terminal, and no reconciling two sets of numbers because someone typed it twice.

One setup, one support call

The register, the peripherals and the payment side are set up together, so when something needs attention there is one number to ring.

Checked against each other first

We verify the register, the processing program and the integration path as one combination before recommending it, rather than assuming parts fit.

A processor change is not required to buy equipment. If you are already taking cards, send us a recent statement and we will tell you plainly whether a change is worth making.

How processing works →

Configure the purchase, not just the box

Choose how you want SAM4S ER-920E Flat-Keyboard Single-Printer Cash Register With Ethernet delivered

Start with the register. Then decide whether you want programming, compatible peripherals, payment review and guided startup. Nothing below requires you to change payment processors.

Questions? (855) 867-2647
Keyboard FlatA flat, programmable key field. Usually a better starting point for restaurant and food-service workflows.
Built-in printing Single station (receipt)One built-in print station, used for the customer receipt.
Before checkout Confirm the complete counter Scanner, scale, customer display, remote printer, drawer, payment terminal and replacement compatibility can depend on the exact interface, cable, firmware and programming.
1

Pick your setup level

Programming is a separate service unless the product listing specifically says it is included.

No programming service

Self-setup

Buy the equipment as listed and handle your own programming, tax setup, departments/items, clerks and peripheral configuration.

  • Best for experienced operators
  • Use the Add to cart controls above
  • Manuals and support resources remain available
More guidance

Setup + onboarding

For a more involved installation, combine programming with guided startup and compatibility review before the equipment is finalized.

  • Useful for first-time register buyers
  • Useful when replacing an old system
  • Best path for multiple peripherals or unusual workflows
Request setup help
2

Build the counter around the register

Do not assume a peripheral is compatible because the connector looks right. Confirm the exact model and interface before ordering.

3

Replacing an older register?

The old model number is one of the most useful pieces of information you can give us. It helps us compare keyboard style, printer layout, workflow and existing peripherals before recommending a replacement.

Exact old modelKeyboard layoutScanner / scaleRemote printersReports you useProgramming transfer needs
4

Need multiple registers?

Several registers on one counter, or several counters in the same business, should be quoted as one system rather than as unrelated checkout clicks. Tell us how many registers you need, which peripherals repeat at each one and how you want them programmed.

How many registersShared peripheralsProgramming standardPayment setup
Larger complete-system purchase? Use the volume-pricing path for multiple registers, programming and related equipment so the whole order can be quoted together.
Request volume pricing →
5
Optional payment review — after the register decision

Would you like us to review your current processing statement?

If your current processor and payment setup are working well, keep them. If you want a second opinion, we can review the statement and discuss whether changing anything actually makes sense for the business.

A processor change is not required to buy a register.

Compatibility before shipment Exact model, interface, cable, firmware and programming can matter.
Programming available We can prepare business-specific settings instead of shipping an unexplained blank box.
Human help before you order Call (855) 867-2647 when the application is unusual or the old model is unclear. Support hours are Monday–Friday, 9:00 AM–5:00 PM Eastern.

Already purchased this register?

Start the setup for SAM4S ER-920E Flat-Keyboard Single-Printer Cash Register With Ethernet.

Send us the business, programming, peripheral, payment-terminal and go-live details we need to prepare the register correctly. The worksheet will already know the exact model.

Start onboarding for ER-920E
Buy the right setup the first time

Make sure this equipment fits the way your business actually checks out customers.

Confirm the workflow, capacity and connected equipment that matter at your counter before ordering.

Not sure about compatibility?
Call (855) 867-2647 or send us the model and setup.
How sales are entered

Departments, preset/open prices, PLUs, barcodes and employee workflow.

Capacity & reporting

Enough item, department and reporting capacity for today and reasonable growth.

Connected equipment

Verify scanners, printers, drawers, scales and interfaces by exact model.

Programming & replacement

Document the old model, keyboard, reports and programming before replacing it.

Want it set up around your business?

Use a programmed package to match the register, accessories and initial setup to your workflow.

Replacing an existing register?

Start with the exact old model and the functions the business needs to keep.

Need payment processing with this register?

We can review your current processing statement and help match the payment setup to the register. If your existing processor already works well, you can keep it.

Processor change is not required. Buy or replace the register first; review processing only if it is useful to the business. For multiple registers or a larger rollout, request volume pricing based on the actual project.

Cash register basics that matter

Two simple hardware choices can narrow the right cash register quickly.

Keyboard style and the number of built-in printer stations are practical clues to how a register is intended to be used. They are not absolute rules, but they are excellent starting points.

Keyboard style

Flat keyboard

A flat, programmable keyboard is usually the better fit for restaurants and food service. It gives the operator a large field of programmable item and function keys for fast, repetitive order entry.

Typical fit: restaurants, delis, cafeterias, concessions and other food-service counters.

Keyboard style

Raised keyboard

A raised-key keyboard is usually used in retail, especially when a barcode scanner does most of the item entry. The operator still has dedicated department, tender and function keys without needing a large flat item-key area.

Typical fit: convenience, liquor, specialty retail and stores using UPC or barcode scanning.

Built-in printing

One-printer model

A one-printer register has a single built-in print station, normally used for the customer receipt. This is often enough when the business does not need a continuous paper journal retained inside the register.

Ask: Do you only need the customer receipt, or do you also want an internal paper record?

Built-in printing

Two-printer model

A two-printer register adds a second internal journal station. That journal roll stays inside the register and creates an analog paper record of transactions in addition to the customer receipt.

Useful when: the owner wants a physical transaction journal for review, backup or established operating procedures.

Important distinction: the second built-in printer is a journal printer. It is different from an external kitchen, receipt or remote printer connected to the register.
Before adding this model to the cart: confirm whether its keyboard style fits your business and whether its built-in printer configuration gives you the receipt and journal workflow you expect.

Still deciding whether a register is the right shape of tool? Read why businesses still buy cash registers, or see how SAM4S compares with other register brands.

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