SAM4POS Service Swap License Request

If a licensed SAM4POS terminal is being replaced because of a service swap, the replacement terminal requires a license request through CRS.

Before you submit the request

• Have the original and replacement terminal details available, including model and serial-number information.
• Confirm the SAM4POS software version and site/customer information.
• Keep the replacement terminal online when possible so an issued license can be applied to it.

Submit the CRS license request

CRS processes SAM4POS license requests. Open the current SAM4POS license page below, then use the Sam4POS License Request Form listed under Documents. Complete the CRS form as a service-swap license request.

Open the CRS SAM4POS License Request page

SAM4sDirect does not issue the license file. CRS reviews and processes the license request.

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